Amazon Prime is a popular subscription service that offers various benefits, including free two-day shipping, access to streaming services, and exclusive deals. However, there may come a time when you decide to cancel your membership, whether due to budget constraints or changing needs.
This guide will walk you through the steps to cancel your Amazon Prime membership easily, whether you are using a web browser or the mobile app.
Reasons to Cancel Amazon Prime
Before diving into the cancellation process, it’s helpful to consider why you might want to cancel:
- Cost: At $139 per year or $15 per month, the subscription may no longer fit your budget.
- Underutilization: If you find that you are not using the benefits as much as expected, it may be time to rethink your membership.
- Temporary Needs: Some users subscribe for specific events (like Prime Day) and may wish to cancel afterward.
Steps to Cancel Your Amazon Prime Membership
Using a Web Browser
- Log In to Your Account:
- Go to the Amazon website and sign in using your registered email address and password.
- Navigate to Prime Membership:
- Hover over “Account & Lists” in the top right corner of the homepage.
- Click on “Prime Membership” from the dropdown menu.
- Manage Membership:
- On the “Your Prime Membership” page, look for the “Manage Membership” section.
- Click on “Update, cancel, and more.”
- End Membership:
- Select “End membership” from the options available.
- You will be prompted with information about what you will lose by canceling.
- Confirm Cancellation:
- Click on “Continue to Cancel.”
- After confirming your decision, click on “Cancel Membership.” You may need to confirm this several times as Amazon tries to encourage you to stay.
- Receive Confirmation:
- Once canceled, you will see a confirmation message on-screen and receive an email confirming your cancellation.
Using the Amazon Mobile App
- Open the App:
- Launch the Amazon Shopping app on your iOS or Android device and log into your account.
- Access Your Account:
- Tap on the profile icon located in the bottom menu.
- Select “Your Account.”
- Memberships & Subscriptions:
- Scroll down and tap on “Memberships & subscriptions.”
- Tap on “Prime Membership Settings.”
- Manage Membership:
- Tap on “Manage membership,” then select “Update, cancel, and more.”
- Choose “End membership.”
- Confirm Cancellation:
- Follow prompts similar to those on the web browser version, confirming your decision multiple times until complete.
Refund Eligibility
If you decide to cancel your Amazon Prime membership and have not used any benefits during the current billing cycle, you may be eligible for a full refund. If you have used some benefits but wish to cancel, you might receive a partial refund based on how much time remains in your membership period.
Conclusion
Canceling your Amazon Prime membership is a straightforward process that can be completed quickly via either a web browser or mobile app. By following these steps, you can ensure that you manage your subscription effectively according to your changing needs.
If you’re unsure about canceling but want to avoid future charges, consider pausing your membership instead of fully canceling it.